Referral Scheduler/ Administrator

Overall Job Purpose

Working as part of the Business Operations team, the Referral Scheduler / Administrator  will be responsible for scheduling client appointments and a range of administrative duties to ensure that our services always run efficiently delivering high expectations for our clients.

Do you have:

• Minimum 3 GCSE’s or equivalent to include English and Mathematics
• Experience using MS Office
• Minimum of at least 1 year’s reception/administration experience
• Recent relevant experience of dealing with the public on the telephone and face-to-face
• Ability to support, listen actively and respond appropriately to distressed clients
• Ability to work effectively under pressure in a busy office environment – attention to detail

What you will get in return:

• Gross Salary of £14,976  with an annual review from Board of Trustees
• All employees are enrolled in the organisation’s Group Life Assurance Scheme which provides a payment equivalent to 4 times the annual salary
• Access to a pension scheme with 5% employee contributions matched by 3% employers’ contributions
• Annual & Statutory Leave Entitlement (Pro Rate – as per Job Description)
• Access to health and well-being support through our Employee Assistance Programme
• Access to support with CPD, both mandatory and discretionary
• Opportunity to work in a friendly, supportive working environment to support the needs of people throughout Northern Ireland

Closing Date